SRM ON DEMAND
Table of contents:
| Trademark domain | |
| name | is free? |
|---|---|
| srm-on-demand.com |  |
| srmondemand.com | |
The "SRM ON DEMAND" trademark, serial number 78472905 , was filed on 24th of August 2004 with a mark drawing code of 4000 and its transaction date is 78472905. The attorney assigned is Sally M. Abel, Esq., Linda G. Henry, Esq., attorney docket number 20115-00070. Since 31st of December 2009, the document can be found in the M50 law office in the publication and issue section. The status of the trademark was checked last on 09/06/2006.
The corresponded responsible for this trademark is SALLY M. ABEL, ESQ., LINDA G. HENRY, ESQ, located at SILICON VALLEY, 801 CALIFORNIA ST, MOUNTAIN VIEW CA 94041-1990.The state or country where the trademark was organized is CA by Kana Software, Inc.. The legal entity type behing it is a Corporation, located at 181 Constitution Drive, Menlo Park, CA zip 94025.
| GOODS AND/OR SERVICES | |
| International Class - 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. | |
|---|---|
| U.S. Class | 038 - Prints and Publications |
| Class Status | 6 - Active |
| Status Date | 08/31/2004 |
| Primary Code | 009 |
| International Class - 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. | |
| U.S. Class | 101 - Advertising and Business |
| Class Status | 6 - Active |
| Status Date | 08/31/2004 |
| Primary Code | 042 |
| Goods codes | |
| GS0091 | Computer software for use by others to resolve customer inquiries for customer service; customer relationship management software; computer software for use by others to provide customer support services; computer software for use by others to resolve customer problems; computer software that synchronizes customer information with information regarding interactions with the customer; computer software that provides form-based scripts to answer customer questions and to complete transactions; computer software to manage knowledge databases; computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts |
| GS0421 | providing temporary use of non-downloadable software for use by others to resolve customer inquiries for customer support; providing temporary use of non-downloadable software for customer relationship management;providing temporary use of non-downloadable software for use by others to provide customer support services; providing temporary use of non-downloadable software for use by others to resolve customer problems;providing temporary use of computer software that synchronizes customer information with information regarding interactions with the customer; providing temporary use of computer software that provides form-based scripts to answer customer questions and to complete transactions; providing temporary use of computer software to manage knowledge databases; providing temporary use of computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; providing temporary use of computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts |
| PM0000 | SERVICE RESOLUTION MANAGEMENT ON DEMAND |
| PROSECUTION HISTORY | ||||
| Date | Description | Type | Code | |
|---|---|---|---|---|
| 10/21/2009 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | I - Incoming Correspondence | ASCK | |
| 10/14/2009 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | I - Incoming Correspondence | ASCK | |
| 09/06/2006 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | O - Outgoing Correspondence | MAB2 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | |
| 09/06/2006 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | O - Outgoing Correspondence | ABN2 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | |
| 04/05/2006 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | I - Incoming Correspondence | ASCK | |
| 12/06/2005 | NON-FINAL ACTION E-MAILED | O - Outgoing Correspondence | GNRT - NON-FINAL ACTION E-MAILED | |
| 12/06/2005 | NON-FINAL ACTION WRITTEN | R - Renewal | CNRT - NON-FINAL ACTION WRITTEN | |
| 11/15/2005 | AMENDMENT FROM APPLICANT ENTERED | I - Incoming Correspondence | ACEC - AMENDMENT FROM APPLICANT ENTERED | |
| 10/17/2005 | CORRESPONDENCE RECEIVED IN LAW OFFICE | I - Incoming Correspondence | CRFA - CORRESPONDENCE RECEIVED IN LAW OFFICE | |
| 10/17/2005 | PAPER RECEIVED | I - Incoming Correspondence | MAIL - PAPER RECEIVED | |
| 04/11/2005 | NON-FINAL ACTION E-MAILED | F - First Action | GNRT - NON-FINAL ACTION E-MAILED | |
| 04/11/2005 | NON-FINAL ACTION WRITTEN | R - Renewal | CNRT - NON-FINAL ACTION WRITTEN | |
| 03/24/2005 | ASSIGNED TO EXAMINER | D - Assigned to Examiner | DOCK - ASSIGNED TO EXAMINER | |
| 08/31/2004 | NEW APPLICATION ENTERED IN TRAM | I - Incoming Correspondence | NWAP - NEW APPLICATION ENTERED IN TRAM | |
Information gathered on 12/31/2009. No claim is made regarding the current trademark status. This page is not to be used as legal documentation. Always consult a licensed attorney.
Based on public records. Inadvertent errors are possible.
This web site is not associated with, endorsed by, or sponsored by and has no official or unofficial affiliation with the trademark's owners.
This web site is not associated with, endorsed by, or sponsored by and has no official or unofficial affiliation with the trademark's owners.